Everything in Essential Care — Plus a 24/7 Security Operations Centre Watching Over Your Business
Everything in Essential Care — plus AI-powered endpoint detection and a 24/7 human-led Security Operations Centre. AI detects it in seconds. Our analysts confirm it in minutes.
From £11 per user per month
Our security tools use AI to detect threats in real time. But every alert is reviewed by a trained human analyst before you hear about it — so you are never woken up at midnight for a false alarm.
Most fully automated security tools generate hundreds of alerts a day. Ours generate far fewer — because our analysts filter out the noise and only escalate what genuinely matters. When they do escalate, they have already started responding.
Everything included in Essential Care, plus all of the following:
ENDPOINT DETECTION & RESPONSE (EDR):
- Advanced Endpoint Detection and Response (EDR) — behavioural threat detection that identifies attacks based on how they act, not just what they look like
- Real-time detection of lateral movement — identifies attackers attempting to move between devices on your network
- Process and memory analysis — detects fileless malware and living-off-the-land attacks that traditional AV cannot see
- Automated threat containment — immediately isolates compromised devices to stop an attack spreading
24/7 MANAGED SOC:
- 24/7 Security Operations Centre (SOC) monitoring — trained security analysts watching your environment around the clock, including nights, weekends and bank holidays
- Managed Detection and Response (MDR) — every security alert is investigated by a human analyst, not just an automated rule
- Proactive threat hunting — analysts actively search your environment for indicators of compromise, not just waiting for alerts to fire
- Incident response — if an attack is confirmed, the SOC team acts immediately to contain, remediate and report
- Mean time to respond under 10 minutes — faster response than any in-house team could achieve
- Validated alerts only — fewer than 1% false positive rate means you are never woken up for a non-event
SECURITY REPORTING:
- Monthly executive security report — plain-English summary of threats detected, blocked and resolved
- Security event logging and audit trail — full record suitable for cyber insurance claims or regulatory enquiries
- Incident reports — written summary of any confirmed security incident with root cause and remediation steps
Who is this for:
Businesses in professional services, legal, accountancy, healthcare or financial services where a data breach or ransomware attack would cause serious operational or reputational damage. If your cyber insurer is asking about EDR or SOC coverage — this is the package that satisfies those requirements.
